SOLDEX.ORG Privacy Notice
Last updated: December 15, 2020
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Soldex.org and its affiliates (collectively "Soldex") collect and process your personal information through Soldex websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together "Soldex Services"). By using Soldex Services, you are consenting to the practices described in this Privacy Notice.
What Personal Information About Customers Does Soldex Collect?
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
Information You Give Us: We receive and store any information you provide in relation to Soldex Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Soldex Services.
Automatic Information: We automatically collect and store certain types of information about your use of Soldex Services, including information about your interaction with content and services available through Soldex Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Soldex Services and other content served by or on behalf of Soldex on other websites.
Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
For What Purposes Does Soldex Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve Soldex Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Soldex Services.
Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Soldex Services.
Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services. For more information about Soldex voice service.
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
Communicate with you. We use your personal information to communicate with you in relation to Soldex Services via different channels (e.g., by phone, email, chat).
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Soldex, and others. We may also use scoring methods to assess and manage credit risks.
What About Cookies and Other Identifiers?
Does Soldex Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries Soldex.org, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Soldex Services. For example, you can order products from third parties through our stores, download applications from third-party application providers from our App Store, and enable third-party skills through our Soldex services. We also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions, and we share customers' personal information related to those transactions with that third party.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Soldex.org, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Soldex and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or protect the rights, property, or safety of Soldex, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We design our systems with your security and privacy in mind.
We work to protect the security of your personal information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.
What About Advertising?
Third-Party Advertisers and Links to Other Websites: Soldex Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services
Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant Soldex ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers.
What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, household settings, and purchase history in the "Your Account" section of the website.
What Choices Do I Have?
Many of our Soldex Services also include settings that provide you with options as to how your information is being used.
As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Soldex Services.
When you update information, we usually keep a copy of the prior version for our records.
You will also be able to opt out of certain other types of data usage by updating your settings on the applicable Soldex website (e.g., in "Manage Your Content and Devices"), device, or application. Most non-Soldex devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.
Are Children Allowed to Use Soldex Services?
Soldex does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Soldex Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
California Consumer Privacy Act
Categories of personal information collected. The personal information that Soldex collects, or has collected from consumers in the twelve months prior to the effective date of this Disclosure, fall into the following categories established by the California Consumer Privacy Act, depending on which Soldex Service is used:
- identifiers such as your name, alias, address, phone numbers, or IP address;
- personal information, such as a credit card number;
- age, gender, or other protected classifications, for example if you create a child profile or baby registry;
- commercial information, such as purchase and content streaming activity;
- Internet or other electronic network activity information, including content interaction information, such as content downloads, streams, and playback details;
- biometric information, such as your voice profile, if you enable that feature on Soldex;
- geolocation data, such as the location of your device or computer;
- audio or visual information, such as voice recordings when you speak to Soldex, or images and videos collected or stored in connection with Soldex Services;
- professional information, for example data you may provide about your business if you are a Seller; and
- inference data, such as information about your purchase preferences.
Right to Request Access to or Deletion of Personal Information: You may have the right under the California Consumer Privacy Act to request information about the collection of your personal information by Soldex, or access to or deletion of your personal information.
No sale of personal information. In the twelve months prior to the effective date of this Disclosure, Amazon has not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.
No Discrimination. Soldex will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.